Refund policy
Thank you for shopping with YOMA Studio. We hope you love your purchase — but if something isn’t quite right, we’re here to help.
Return Policy
We accept returns within 10 days of delivery.
To be eligible for a return:
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Items must be unworn, unused, with all original tags and packaging.
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Proof of purchase (order number or receipt) is required.
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Returns must be approved before being sent back.
To request a return, please contact us at info@yomastudio.com.
Once approved, we will provide return shipping instructions.
Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping service; we are not responsible for lost return packages.
Non-Returnable Items
We do not accept returns or refunds on:
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Final Sale items (including all discounted or promotional products)
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Gift cards
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Custom orders or personalized products (if applicable)
Refunds
Once we receive and inspect your returned item:
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You’ll receive an email confirming whether the return was approved.
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If approved, your refund (minus restocking fee) will be issued to your original payment method within 3-5 business days.
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Please allow additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since approval, please contact us at info@yomastudio.com.
Exchanges
If you would like a different item, please return the original and place a new order once your refund has been processed.
Questions?
If you have any questions about your return, refund, or item eligibility, don’t hesitate to email us at info@yomastudio.com.
We’re always happy to help.